Help with StickerCheck

StickerCheck support

Start with the topics below, or send us a report if something isn’t working.

The tag was read wrong

Fill the frame with the tag, hold steady and avoid glare. If a price, brand or model is still wrong, tap Edit on the results screen, fix it and StickerCheck searches again. Barcodes and model numbers give the most exact matches.

No prices, or the wrong product

Some items, especially store brands and store-exclusive models, aren’t sold online under the same number. Try editing the name to the brand and model printed on the box, or pull down on the results to check again.

Price matching

StickerCheck summarizes each store’s published price-match policy and shows a card with the competitor price and link for the cashier. Policies change and stores decide at the register, so always confirm with the store.

Remove Ads and restoring it

Open Settings (the gear on the home screen) → Remove Ads Forever. To restore it on a new iPhone, open the same screen and tap Restore Purchase with the Apple Account that bought it. You don’t need to buy it again.

Start a scan faster

Widget: add the StickerCheck widget to your Home Screen or Lock Screen; tapping it opens the camera. Control Center, Lock Screen or Action button: add the Scan a Tag control (or in Settings → Action Button, choose Controls → Scan a Tag). Camera Control (iPhone 16 and later): in Settings → Camera → Camera Control, choose StickerCheck. On a locked iPhone these open StickerCheck’s camera; take the photo, unlock, and the prices appear. You can also say “Scan a tag with StickerCheck” to Siri. Inside the app’s camera, Camera Control and the volume buttons take the photo right away.

Price drop alerts

Under a check’s prices, tap Alert Me If It Gets Cheaper and allow notifications. From then on, for 60 days after you check something, StickerCheck checks the stores about once a day and notifies you when it’s sold new for at least 2% and $1 less than the lowest price you saw. Before it notifies you, it opens that store’s listing to make sure the price is really there. Turn an alert off on that product’s results, or all of them in Settings → Price Drop Alerts. Tapping a notification opens the product and checks its prices again.

Camera access

If scanning shows a camera message, turn on Camera for StickerCheck in iOS Settings. You can also choose a photo instead.

Report a problem

The quickest way is from the app: under a check’s prices, tap Report a Wrong Price or Link (it can include that check, so we see exactly what you saw), or open Settings → Send Feedback. We read every message, but it’s sent without your name or email, so we can’t reply. If you’d like an answer, use one of these:

Email support Open a support request

Include your StickerCheck and iOS versions, the store, and what you expected to see.